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Frequently Asked Questions
Scarring
Solution for Scars can be used for any scars (old and new). Suitable for use from birth, Solution for Scars can be used on surgical scars, chickenpox scars, acne scars, laser surgery scars, burn scars and scars caused by cuts and grazes.
Yes, Solution for Scars works on older scars as well as new ones, results can vary from skin type and person to person. It may take up to 12 weeks to see results – but our customers report they usually see a difference within 3-6 weeks.
If your scar is symptomatic - ie. itchy / raised / red the Solution for Scars can help to reduce your scars inflammatory response and improve the appearance of your scar.
If, however, your scar is flat, silvery / normal skin tone then it may have completed the healing cycle and improvements may be less.
Solution for Scars is suitable for treating all types of scars old and new. Solution for Scars is clinically proven to improve the appearance of scars, reduce the appearance of redness and reduce the thickness of scars.
It works on all scar types including:
- Normal Scars
- Keloid Scars
- Hypertrophic Scars
- Contracture Scars
Yes, Solution for Scars can be used from birth and is suitable for babies. Please note, do not use the cream on the nappy area or any open wounds.
Solution for Scars is a scar treatment cream that is clinically proven to improve the appearance of scars. The patent protected technology uses naturally active ingredients including a Green Tea extract that works at a cellular level to improve your scarring outcome, reduce redness and reduce the thickness of scars.
Yes, all our products are alcohol, fragrance and paraben free and certified vegan by the Vegetarian Society. You will find a list of ingredients on the product, so please check to make sure you aren’t allergic to any of them.
Be gentle when you massage the cream in and be careful to avoid getting it in your eye, as it may cause irritation.
When you have stitches / a healing wound:
Solution for Scars is clinically proven to penetrate the skin and can be applied on the area around the wound to help reduce redness and support your skins healing process. It is important to note this must be on intact skin, but working the cream into intact skin around the wound will have a positive effect on your healing scar.
When you have a closed scar:
You can start using Solution for Scars directly on your scar as soon as your skin is intact. So, if your wound has healed, it’s the perfect time to start application directly on your scar.
Please don’t use Solution for Scars on broken or damaged skin or an open wound
Yes – Solution for Scars can be used on all types of scarred skin. Please ensure the skin is not damaged, open or broken before use.
We advise applying 2-3 times a day but the levels of the active ingredients in the product are very high, so a small amount goes a long way. Use for a minimum of 12 weeks for the best results or until you are happy.
Made in airtight containers - It is safe for you to use for 6 months after opening.
Yes - it is formulated to be used for all skin types. If you are very senstive - it may be worth doing a patch test initially.
Solution for Scars won't fill in indentations left from older scarring. If your scars are still red - it will help to reduce the redness and offer you a better scar outcome.
Solution for Scars can help with evening out and reducing hyperpigmentation - but it doesn't contain any unnatural bleaching ingredients so it won't lighten your skin.
Rescue No.One
Rescue is perfect for reducing the redness and scarring caused by acne / spots and blemishes.
Use Rescue after your normal cleansing routine on clean skin. Apply to the affected area and gently massage in until absorbed. You can then follow with any additional moisturiser / serums as required.
You may find that Rescue is hydrating enough without adding an additional moisturiser. This will depend on your skin type. If you do need to add an additional moisturiser do so after Rescue has been fully absorbed into the skin
Yes - you can apply Rescue anywhere that its required.
Rescue is packaged in airless packaging - it is safe to use from 6 months after opening.
Cleanse No. One
Cleanse can be used as your daily cleanser. It is a dual action cleanser so can be used as a foaming facial wash or as a no rinse cleanser to tackle redness and spots caused by acne.
Use twice a day to clean your face. In the morning before you add any other products and at night to help to clean and remove dirt, sebum and make up.
Stretch Marks
It is used to help soothe and hydrate the skin during pregnancy – especially designed for areas at risk to stretch marks – such as abdomen (tummy), hips, breasts and thighs.
It can be used as soon as you discover you are pregnant and throughout your pregnancy as you and your baby grow.
It is specially formulated to help soothe and super hydrate the areas of the skin at risk of stretch marks, helping to reduce the early signs of stretching such as dryness, tightness and irritable feeling skin.
Using a super-fine spray, Stretch Mark Defence is quickly absorbed through the skin. It works with gentle but effective natural ingredients to super hydrate and soothe the skin at risk of stretch marks.
It is used for stretch marks that can appear during pregnancy, weight gain or growth spurts.
It helps to reduce the appearance of stretch marks and hydrate the skin – keeping you supple and moisturised. Our scientific formulation of highly moisturising active ingredients and special Green Tea extract helps to reduce the appearance of stretch marks, redness and helps to calm the skin.
Absorbed through the skin, it works with nature’s most powerful active ingredients to actively moisturise, soothe and reduce the appearance of stretch marks.
Yes, both products are completely safe to use during or after pregnancy.
If you already have new or old stretch marks then choose Solution for Stretch Marks.
If you want to pamper your bump and help to prevent new stretch marks from developing, then pick Stretch Mark Defence.
Yes, all our products are alcohol, fragrance and paraben free and certified Vegan. You will find a list of ingredients on the product, so please check to make sure you aren’t allergic to any of them.
It is safe for you to use for 6 months after opening.
Bites
It is used to tackle the discomfort and irritation caused by bites and stings from insects such as mosquitos, gnats, flies, fleas and midges, as well as nettle stings.
It can be used immediately on any bite or sting on the skin.
It helps to soothe and calm the skin and reduces the appearance of redness. Our scientific formulation, blends active ingredients and Green Tea extract that cool, soothe and hydrates the affected area where you apply the roller ball.
Do not apply to open wounds, weeping or broken skin, infected skin, inside the mouth or anywhere near the eye. You should not use this product if you are allergic to any of its ingredients.
Avoid prolonged exposure to the sun in the treated area of bites without adequate sun protection. Please consult your doctor in the event of increased symptoms from the bite including severe itching and inflammation.